Privacy Policy
Last Updated: January 1, 2026
Story Time Builders ("we," "us," or "our") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this privacy policy carefully. By using the Service, you consent to the practices described in this policy.
1. Children's Privacy (COPPA Compliance)
Story Time Builders is designed for use by parents, caregivers, teachers, and counselors to create personalized stories for children. We take children's privacy extremely seriously.
1.1 Information We Collect About Children
When you create a personalized story, we may collect the following information about your child:
- First name (to personalize stories)
- Age or age range (to adjust reading level)
- Interests and hobbies (e.g., dinosaurs, sports)
- Optional details provided by parents (e.g., pet names, friends' names)
1.2 How We Use Children's Information
Children's information is used solely to:
- Generate personalized stories featuring the child
- Adjust content to appropriate reading levels
- Improve our AI's storytelling capabilities (in aggregate, anonymized form only)
1.3 What We Do NOT Do
- We do NOT sell children's personal information
- We do NOT share children's information with third-party advertisers
- We do NOT require children to provide more information than necessary
- We do NOT allow children to make their information publicly available
- We do NOT use children's information for targeted advertising
1.4 Parental Rights
Parents and guardians have the right to:
- Review the personal information collected about their child
- Request deletion of their child's personal information
- Refuse further collection or use of their child's information
- Update or correct their child's information
To exercise these rights, contact us at privacy@storytimebuilders.com.
2. Information We Collect from Adults
2.1 Information You Provide
- Account Information: Name, email address, password
- Payment Information: Processed securely through Apple App Store or Google Play; we do not store credit card numbers
- Contact Information: When you reach out to customer support
- Survey/Feedback Data: When you choose to participate
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, stories created, time spent in app
- Log Data: IP address, browser type, referring pages, crash reports
- Cookies: On our website, for functionality and analytics (see Section 7)
3. How We Use Your Information
We use adult user information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf, such as:
- Cloud hosting (Amazon Web Services)
- Payment processing (Apple/Google)
- Analytics (with anonymized data only)
- Customer support tools
These providers are contractually obligated to protect your information.
4.2 Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
4.4 With Your Consent
We may share information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal or legitimate business purposes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
Types of Cookies We Use:
- Essential Cookies: Required for the website to function
- Analytics Cookies: Help us understand website usage (anonymized)
- Preference Cookies: Remember your settings
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Your Rights and Choices
8.1 Access and Correction
You can access and update your account information through the app settings.
8.2 Deletion
You may request deletion of your account by emailing privacy@storytimebuilders.com.
8.3 Marketing Communications
You can opt out of promotional emails by clicking "unsubscribe" in any email or updating your preferences in the app.
8.4 Do Not Track
Our website does not currently respond to "Do Not Track" signals.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. California Privacy Rights
California residents have additional rights under the CCPA, including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information (we do not sell personal information)
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
11. European Users (GDPR)
If you are in the European Economic Area, you have additional rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
Our legal basis for processing includes consent, contract performance, and legitimate interests.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@storytimebuilders.com
- Mail: Story Time Builders, Attn: Privacy Team, 123 Story Lane, Suite 400, San Francisco, CA 94105
- Phone: +1 (555) STORY-79
For children's privacy concerns specifically, please include "COPPA Request" in your subject line.