Privacy Policy | Story Time Builders

1. Who We Are

Story Time Builders ("we," "our," or "us") operates the website at storytimebuilders.com and provides AI-powered personalized therapeutic story generation services for children ages 3–12.

2. COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13. All information about a child is provided by a parent, guardian, or authorized school professional. If you believe we have inadvertently collected personal information from a child under 13 without parental consent, please contact us immediately at privacy@storytimebuilders.com and we will delete it promptly.

3. FERPA Compliance

When Story Time Builders is used in a school context, we act as a "school official" under FERPA with a legitimate educational interest. We do not disclose education records to third parties without the written consent of the parent or eligible student, except as permitted by FERPA.

4. Information We Collect

Information you provide

Child details: First name, age, and optional situational details provided by a parent or authorized adult to personalize a story. We do not collect last names, photos, or identifying information about children.
Contact information: Parent or guardian email address used to deliver the generated story and account communications.
Account information: Name and email of the adult account holder (parent, guardian, or school professional).

Information collected automatically

Standard web server logs (IP address, browser type, pages visited, referrer). These are used for security and analytics only.
Cookies necessary for authentication and session management. We do not use third-party advertising cookies.

5. How We Use Your Information

To generate and deliver personalized therapeutic stories
To send the story and account-related emails to the parent/guardian email address
To improve our story generation models (using aggregated, de-identified data only)
To comply with legal obligations

We do not use child information to train AI models in identifiable form. We do not use any data for advertising targeting.

6. Data Sharing

We do not sell, rent, or trade your personal data. We share information only with:

Service providers who help us operate the platform (hosting, email delivery, payment processing) under strict data processing agreements
Legal authorities when required by law

7. Data Retention

Generated stories and associated child details are retained for 12 months from creation, or until you delete them, whichever comes first. Account information is retained until account deletion is requested. You may request deletion of any data at any time by emailing privacy@storytimebuilders.com.

8. Your Rights

You have the right to:

Access the personal data we hold about you or your child
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Withdraw consent at any time
Request a portable copy of your data

To exercise any of these rights, email privacy@storytimebuilders.com. We will respond within 30 days.

9. Security

We use industry-standard encryption (TLS 1.3) for all data in transit. Data at rest is encrypted using AES-256. We conduct regular security reviews and do not store payment card information (payments are processed by PCI-DSS compliant providers).

10. Cookie Preferences

You can change your cookie consent choice at any time. Clicking the button below will reset your preference and re-show the consent banner on your next page load.

11. Contact Us

For privacy questions or concerns, contact us at privacy@storytimebuilders.com.